Shipping Policy

Effective Date: July 12, 2026

Thank you for shopping with Elumine.

We strive to process and ship your order as quickly as possible.

Order Processing

• Orders are typically processed within 1–3 business days after payment is confirmed.

• Orders are not processed on weekends or public holidays.

• During promotional periods or holidays, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

• Domestic Orders: 3–7 business days

• International Orders (if available): 7–21 business days

Delivery times are estimates and may vary depending on the shipping carrier and destination.

Shipping Charges

Shipping charges are calculated during checkout based on your location and selected shipping method.

Any free shipping promotions will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Shipping Delays

While we work hard to ensure timely delivery, delays caused by weather, customs, carrier issues, or other unforeseen circumstances are beyond our control.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

Elumine is not responsible for packages shipped to incorrect addresses provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery.

Email:
support@eluminemart.shop

We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact

For any shipping-related questions, please contact:

Email: support@eluminemart.shop